14. Troubleshooting

When double clicking on a DDS block to view the block parameters, an error dialog is shown with the message: Error evaluating ‘MaskDialog’ callback of SubSystem block (mask).

Cause: The OSPL environment variables have not been setup correctly.

Solution: Open a command shell and run the script to setup OSPL environment variables.

Linux

  • Open a Linux terminal.

  • Navigate to directory containing release.com file.

    /INSTALLDIR/ZettaScale/OpenSplice/7.x.x/HDE/x86_64.linux

  • Run release.com. (Type in “. release.com” at command line.)

Windows

  • Open a command prompt.

  • Navigate to directory containing release.bat file.

    INSTALLDIR/ZettaScale/OpenSplice/7.x.x/HDE/x86_64.win64

  • Run release.bat. (Type in “release.bat” at command line.)